Privacy Policy – PizCloud

1. Information We Collect

1.1. Information You Provide

• Email address, phone number, or other registration details.
• Data you back up to PizCloud (photos, videos, documents, files, etc.).
• Payment information (processed by App Store, Google Play, or authorized payment partners; PizCloud does not store your card details).

1.2. Information Automatically Collected

• Device information (model, operating system version, device identifiers).
• Usage logs, error reports, and performance metrics.
• IP address, region, and browser details when using the web version.

2. How We Use Your Information

We use the collected data to:

• Provide and maintain our cloud storage and backup service.
• Synchronize your data across your authorized devices.
• Improve system performance, security, and user experience.
• Provide customer support and resolve technical issues.
• Send important notifications about service updates or account activity.
• Detect, prevent, and address fraud or misuse.

3. Data Storage and Security

• Your data is encrypted both in transit and at rest.
• Our servers are protected using industry-standard security measures.
• Access to your data is strictly controlled and monitored.
• Regular backups and security audits are conducted.

Although we strive to protect your data, no system is completely secure. We commit to doing our utmost within reasonable limits.

4. Sharing Your Information

We may share your information only with:

• Service providers (cloud hosting, payment processors, analytics) as required to operate PizCloud.
• Legal authorities when required by law, regulation, or legal request.
• Security partners when necessary to prevent fraud, abuse, or system threats.

Third parties may only use your information as instructed by PizCloud.

5. Your Rights

You have the right to:

• Access and download your stored data.
• Update or correct your account information.
• Request deletion of your account and associated data.
• Opt out of marketing communications.

For requests, please contact: support@pizcloud.com

6. Children's Privacy

PizCloud does not target users under the age of 13.

If we become aware that a child's account has been created, we may suspend or delete it to comply with legal requirements.

7. Cookies & Tracking Technologies

• The web version of PizCloud may use cookies to store preferences, session details, and analytics data.
• You may disable cookies in your browser, but some features may not function properly.

8. International Data Transfers

Your data may be processed or stored on servers located in different countries.

We ensure appropriate security measures are applied to protect your data regardless of location.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of PizCloud indicates acceptance of the latest version.